The Federal Capital Territory Internal Revenue Service (FCT-IRS) in Abuja, Nigeria, has announced plans to set up tax service kiosks across major markets and plazas within the city and its six area councils.
This initiative aims to streamline tax payments, enhance accessibility, and boost compliance among residents and business owners.
Bringing Tax Services Closer to the People
Speaking during the agency’s annual tax sensitization campaign in Abuja, Acting Executive Chairman of FCT-IRS, Ango Abdullahi, emphasized the importance of making tax services more accessible.
“In our continuous efforts to drive voluntary tax compliance, we will soon deploy service kiosks in key commercial areas, including the city center and area councils.
These kiosks will serve as direct access points for taxpayers to seek information, make payments, and resolve tax-related issues conveniently,” Abdullahi stated.
Addressing Taxpayer Concerns
The decision to decentralize tax services follows concerns raised by residents about the impact of their tax contributions. Abdullahi reassured the public that tax revenues are being effectively utilized for visible developmental projects across the FCT.
“No matter where you live in Abuja, you can see tangible improvements—whether in road infrastructure, streetlights, or ongoing construction projects. While more work needs to be done, the results of tax contributions are evident,” he noted.
Expanding Revenue Collection Points
At present, the FCT-IRS operates 16 tax offices within the capital. However, efforts are underway to extend services to previously underserved areas.
The agency is also collaborating with market associations, informal sector operators, and local councils to strengthen internally generated revenue (IGR).
Abdullahi urged residents to embrace voluntary tax compliance, stressing that sustainable revenue is crucial for Abuja’s continued development.
“Running a city like Abuja requires substantial funding for infrastructure and public services. We appeal to all residents and businesses to support this initiative by ensuring timely tax payments,” he added.
Compliance Deadlines and Penalties
This initiative aligns with the broader tax compliance drive of the FCT-IRS. In January, the agency called on private companies, government Ministries, Departments, and Agencies (MDAs) to submit their employees’ annual tax returns for 2024.
Employers were reminded that they must comply by January 31, 2025, as stipulated under the Personal Income Tax Act (PITA) 2011 (as amended) and the Pay-As-You-Earn (PAYE) regulations. Non-compliance, the agency warned, will attract penalties and legal sanctions.
With the planned rollout of tax service kiosks, the FCT-IRS is taking another step toward making tax compliance seamless and ensuring that every taxpayer has the necessary support to fulfill their civic obligations.
